How do I return an item?
Please contact customer service for more information on returning an item. Thank you.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another product upto the same value, be it similar or not.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

The buyer will have to pay for the return postage but Bill & Bens HydroWorld will deliver the replacement item free of charge.